Privacy Policy
Last Updated: November 27, 2025
Data Controller Information
Fablecraft
Dame Street 64, Dublin 2, D02 EH67, Ireland
Email: info@fa-ble-craft.com
Phone: +35315542900
Our Commitment to Your Privacy
At Fablecraft, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and protect data when you interact with our website and services.
We believe in transparency. This document outlines our practices in clear language so you can make informed decisions about sharing your information with us.
Information We Collect
Information You Provide Directly
When you contact us or use our services, you may provide:
- • Name and contact information such as email address and phone number
- • Project details and requirements when you inquire about our services
- • Communication preferences and feedback
- • Any other information you choose to share with us
Information Collected Automatically
When you visit our website, we automatically collect:
- • Device and browser information including IP address and operating system
- • Pages visited, time spent on pages, and navigation patterns
- • Referring website or source that directed you to our site
- • Cookie data and similar tracking technologies as described in our Cookie Policy
Legal Basis for Processing
We process your personal data based on:
- • Your consent when you provide information voluntarily
- • Contractual necessity when processing your service requests
- • Legitimate business interests in improving our services
- • Legal obligations to maintain records and comply with regulations
How We Use Your Information
We use collected information for the following purposes:
Service Delivery
To respond to your inquiries, provide requested services, and communicate about projects. This includes processing contact form submissions and managing client relationships.
Website Improvement
To analyze website usage patterns, identify technical issues, and enhance user experience. This helps us understand which content is most valuable to visitors.
Communication
To send responses to your messages, provide updates about services you've inquired about, and share relevant information about our offerings when appropriate.
Marketing and Analytics
With your consent, to understand audience interests and measure the effectiveness of our communication efforts. You can opt out of marketing communications at any time.
Legal Compliance
To comply with applicable laws, respond to legal processes, protect our rights, and maintain records as required by law.
How We Share Information
We do not sell your personal information. We may share data with:
- Service Providers: Third-party companies that help us operate our website and deliver services, such as hosting providers and analytics platforms. These providers are contractually obligated to protect your data.
- Business Partners: When necessary to fulfill your requests or provide services you've requested, we may share relevant information with trusted partners.
- Legal Requirements: When required by law or to protect our rights, we may disclose information to government authorities or other parties as necessary.
How We Protect Your Data
We implement various security measures to maintain the safety of your personal information:
- • Encryption: We use industry-standard encryption protocols to protect data during transmission and storage.
- • Access Controls: Only authorized personnel have access to personal information, and access is limited to what is necessary for their role.
- • Regular Monitoring: We monitor our systems for security vulnerabilities and unauthorized access attempts.
- • Secure Storage: Data is stored on secure servers with appropriate physical and digital safeguards.
- • Breach Notification: In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by law.
While we strive to protect your data, no method of transmission over the internet is completely secure. We encourage you to use caution when sharing sensitive information online.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy:
- • Contact inquiries are retained for up to two years after your last interaction with us
- • Client project information is retained for the duration of the relationship and up to seven years afterward for legal and business purposes
- • Analytics data is typically retained for 26 months
- • When retention is no longer necessary, we securely delete or anonymize your data
Your Rights and Choices
Under applicable data protection laws, including GDPR, you have the following rights:
Right to Access
You can request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format.
Right to Rectification
If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.
Right to Erasure
You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
Right to Restrict Processing
You can ask us to limit how we use your data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You can request a copy of your data in a structured, machine-readable format to transfer to another service provider.
Right to Object
You can object to processing of your personal data for marketing purposes or when we process data based on legitimate interests.
Right to Withdraw Consent
When processing is based on consent, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly and confirm when your data has been removed from our systems.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can remove it.
International Data Transfers
We are based in Ireland and process data within the European Economic Area. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:
- • Standard contractual clauses approved by the European Commission
- • Adequacy decisions confirming the destination country has adequate data protection laws
- • Other appropriate safeguards as required by law
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting a notice on our website or by sending you an email if we have your contact information. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
Fablecraft
Dame Street 64, Dublin 2, D02 EH67, Ireland
Email: info@fa-ble-craft.com
Phone: +35315542900
You also have the right to lodge a complaint with the Irish Data Protection Commission or your local supervisory authority if you believe your data protection rights have been violated.